Ambient Weather Support

Backlight Is Low Or Off, WS-2800 and WS-2700 Series

  1. The backlight has three settings – high, medium and low. Press the LIGHT/SNOOZE button to toggle the screen brightness between HIGH, MEDIUM and
    LOW. If the backlight does not stay on,
  2. Check the AC adapter is working. Remove the batteries but leave the console plugged into AC power. Make sure the console is not on a switched AC outlet. If the console completely powers off, there is a problem with the AC adapter, or the connection to the console.
  3. Unplug and re-plug the AC adapter to make sure it is firmly plugged into the clock.
  4. If you have a volt meter, check for that the AC adapter is working. It should measure about 5 Volts. If the AC adapter measures zero volts, it must be replaced. We have a one year warranty. Please visit: www.AmbientWeather.com/rma.html
    If out of warranty, the AC adapter can be replaced here:https://www.ambientweather.com/amws2800ac.html
  5. If the problem persists, try a factory reset.  To perform a factory reset of the console, press and hold the SET button while the console is
    powering up. After the power up sequence is completed, let go of the SET button.
  6. If the problem persists, the console must be replaced.
    We have a one year warranty. Please visit: www.AmbientWeather.com/rma.html
    If out of warranty, the console can be replaced here:https://www.ambientweather.com/amwewsadwico.html