Ambient Weather Support

Indoor Temperature And Humidity Shows Dashes, Does Not Update.

If the indoor sensors show dashes all of the time (–.- or –), we recommend replacing with fresh batteries and performing a factory reset:

Factory Reset, WS-1171 Series

If the problem persists:

  1. The item must be replaced.  We have a one year warranty. Please visit: https://www.ambientweather.com/rma.html
  2.  If out of warranty, replacement consoles are available here:

WS-1171, WS-1171A: https://www.ambientweather.com/amws1171ac.html

WS-1172: no longer available, but the WS-1171A console will work.

WS-1173: no longer available, but the WS-1171A console will work.

WS-1171B: https://www.ambientweather.com/amws1171bc.html