If the sensor array is not communicating to the console:

  1. Replace the batteries. We recommend Lithium Energizer Ultimate batteries. Please reference:

    https://ambientweather.net/help/why-are-lithium-ultimate-batteries-recommended-and-not-alkaline-or-rechargeable-batteries/

  2. The LED on the bottom of the unit should light up after replacing the batteries, and then flash once per minute. If the LED does not flash, the sensor array needs replacing.
  3. Power down and up the console by removing one battery, wait about 30 seconds and replace the battery in the console. DO NOT TOUCH ANY BUTTONS. If the problem persists, the sensor array needs replacing.
  4. We have a one year warranty. To replace the sensor array under warranty, please visit: www.AmbientWeather.com/rma.html

    If out of warranty, the sensor array can be replaced here: https://www.ambientweather.com/amws5300array.html

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