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Temperature Reads too low at night.

Temperature can read too low (or inaccurate) at night when placed close to a radiant heat source, like a house, building or structure.  It can also read lower then other stations in your area due to irrigation or sprinklers. Place the sensor inside next to…

Transmitter Light Flashes Once, does not flash again, Observer Series

Remove the batteries and replace with non-rechargeable Energizer Lithium batteries. We have a discussion here:https://ambientweather.net/help/my-rechargeable-batteries-no-longer-work-which-batteries-are-recommended-for-my-weather-station/ Clean any corrosion around and on the battery terminals. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please…

The solar radiation sensor is reading unrealistically high values, like 2000 W/m^2

If the sensor array is reading unrealistically high solar radiation values, the solar radiation sensor needs replacing. We have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html If out of warranty, a new sensor array can be purchased here: https://www.ambientweather.com/amws1002array.html

Transmitter light stays on all of the time, Observer Series

Remove the batteries and replace with non-rechargeable Energizer Lithium batteries. We have a discussion here:https://ambientweather.net/help/my-rechargeable-batteries-no-longer-work-which-batteries-are-recommended-for-my-weather-station/ Clean any corrosion around and on the battery terminals. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please…

How do I Calibrate Barometric Pressure, Observer Console.

To calibrate the relative pressure (REL) to a local airport, select the Calibration Panel from the display console by pressing the tool icon three times   : Press the down arrow button  until REL Barometer is highlighted in Yellow. Press   to highlight the significant digit.  Press…

Humidity reads 1%, 99% or dashes all of the time, Observer Series.

If the humidity reads 1% (humidity sensor is closed circuit), 99% (humidity sensor is open circuit) or dashes all of the time, the sensor array needs replacing. We have a one year warranty. Please visit: www.AmbientWeather.com/rma.html If out of warranty, the sensor array can be…

Solar Radiation Definition

A solar radiation sensor measures solar energy from the sun. Solar radiation is radiant energy emitted by the sun from a nuclear fusion reaction that creates electromagnetic energy. The spectrum of solar radiation is close to that of a black body with a temperature of about 5800…

Temperature is inaccurate when it rains, Observer Series.

If the temperature drifts when it rains, it appears there is an issue with the sensor and needs to be replaced. We have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html For out of warranty replacement, please visit: https://www.ambientweather.com/amws1002array.html

The indoor Thermometer-Hygrometer-Barometer Stopped Reporting.

If the indoor thermo-hygrometer-barometer (WH25B) stops reporting:   Replace the batteries in the sensor. The sensor has an LCD display. Make sure the display is updating properly. Place the sensor about 10 feet from the console or receiver, and power down and up the console…

How do I Clear Archive Memory on my Display Console, Observer Series.

Clear History. Clears all of the historical data in archive memory. To clear the history, press the Tool icon four times to display the Factory Page.      Press    to select Clear History. Press  or  key to popup the Message Box ”Are you sure you want to reset…

Wind cups do not spin freely. Can I clean or disassemble them?

No, sorry, the wind cup bearings cannot be cleaned or disassembled.  You can try compressed air to remove any debris, but the sensor array likely needs replacing. We have a one year warranty here: www.AmbientWeather.com/rma.html Otherwise, the sensor array can be replaced here: https://www.ambientweather.com/amws1002array.html  

Wind gust reports in increments of 2.5 mph, Observer Series.

The wind speed resolution for the Observer Series weather stations is about 2.5 mph, so the gust will appear in increments of about 2.5 mph. The wind gust is defined as the peak wind speed calculated by the sensor array in the 14 second update…

UV Sensor Spikes to 15, Observer Series.

If the UV sensor spikes to 15, the sensor array must be replaced. If under one year warranty, visit: www.ambientweather.com/rma.html If out of warranty, replace the sensor array here: https://www.ambientweather.com/amws1002array.html    

Console Locks Up.

If the console locks up, this is usually an indication of an issue with the AC adapter outputting a lower than nominal voltage. We recommend replacing the AC adapter. We have a one year warranty. For details, please visit: www.AmbientWeather.com/rma.html To replace out of warranty,…