Welcome. How can we help?

Help Center Search Results

x

Try searching by "Product ID", or by asking a general question.

Wireless signal is intermittent or not working

Simply moving your display console (or receiver) to a different location may easily fix the communication issue. We recommend the following best practices for trouble free wireless communication. Fresh Batteries. If applicable, make sure there are fresh batteries in both the console and remote. Remember…

Weather Station Temperature Reads Too High in the Day Time.

Temperature reads too high (or inaccurate) when placed in the sun or close to a radiant heat source, like a house, building or structure. Place the sensor inside next to the indoor console sensor. Wait about 1 hour for stabilization. The sensors should agree within…

The sensor displays "OF" and the console displays "LL" or "HH.H"

If the sensor displays “OF” and the console displays “LL”or “HH.H”, the senor must be replaced. We have a one year warranty. For details, please visit: www.AmbientWeather.com/rma.html Out of warranty replacements are available here: F007PF:  https://www.ambientweather.com/amf007pf.html F007T: https://www.ambientweather.com/amf007t.html F007TH: https://www.ambientweather.com/amf007th.html F007TP: https://www.ambientweather.com/amf007tp.html

Temperature and / or Humidity is Drifting or Inaccurate

Replace the batteries. We recommend the following batteries: https://ambientweather.net/help/my-rechargeable-batteries-no-longer-work-which-batteries-are-recommended-for-my-weather-station/ Clean any corrosion around and on the battery terminals. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please visit:www.AmbientWeather.com/rma.html If out of warranty, a…

Temperature Reads too low at night.

Temperature can read too low (or inaccurate) at night when placed close to a radiant heat source, like a house, building or structure.  It can also read lower then other stations in your area due to irrigation or sprinklers. Place the sensor inside next to…

What is the Difference Between the WS-09-C and WS-091-C?

The WS-09-C is intended specifically for refrigerator and freezers. The alarm will sound if the sensor falls bellow or rises above the MIN/MAX limits for more than 10 minutes and the alarm icon is present. This prevents false alarms from sounding when the refrigerator/freezer door is…

Channel 2 Does not Report to the Console.

If you own more than one sensor, make sure the first sensor is on Channel 1 and the second sensor is on Channel 2. To set the dip switches, please reference: How do I Set the Channel Number Using the Dip Switches in the Sensor?…