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Weather Station Grounding.

Because lightning is so unpredictable, we cannot make important decisions about your individual installation. If you are installing the weather station on your roof or structure, consult a licensed electrician that specializes in lightning for advice. Because weather stations are not hardened against EMP damage…

Can the Weather Station Measure Snow?

Most weather stations use self-emptying rain gauges, which do not count snow and will not operate when frozen. It requires the snow melt before the precipitation is “counted”.

Transmitter Light Stays On All Of The Time

Remove the batteries and replace with non-rechargeable Energizer Lithium batteries. We have a discussion here:https://ambientweather.net/help/my-rechargeable-batteries-no-longer-work-which-batteries-are-recommended-for-my-weather-station/ Clean any corrosion around and on the battery terminals. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please…

Temperature Reads too low at night.

Temperature can read too low (or inaccurate) at night when placed close to a radiant heat source, like a house, building or structure.  It can also read lower then other stations in your area due to irrigation or sprinklers. Place the sensor inside next to…

Outdoor Temperature Is Drifting, WS-5300 Series.

Replace the batteries. We recommend the following batteries: https://ambientweather.net/help/my-rechargeable-batteries-no-longer-work-which-batteries-are-recommended-for-my-weather-station/ Clean any corrosion around and on the battery terminals. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please visit: www.AmbienetWeather.com/rma.html If out of warranty, a…

Console is missing segments, WS-5300 Series.

If the console is missing segments: Replace the batteries. If the problem persists, the console may need replacing. We have a one year warranty. To replace in warranty, visit: www.AmbientWeather.com If out of warranty, a replacement console is available here: https://www.ambientweather.com/amws5300c.html

Outdoor temperature inaccurate, WS-5300 Series.

If the temperature sensor is well without the accuracy range, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html Out of warranty replacement sensor array is available here: https://www.ambientweather.com/amws5300array.html

Wind Speed Reads 0.0 even when the wind cups are spinning.

If the wind speed reads 0.0 even when the cups are spinning, the sensor array will need replacing. We have a one year warranty. For details, please visit: www.AmbientWeather.com/rma.html For out of warranty replacement, visit: https://www.ambientweather.com/amws5300array.html The sensor array also works with the Model WS-2080….

Outdoor Temperature Is Inaccurate Or Drifting, WS-5300, WS-2090 Series

Replace the batteries. We recommend the following batteries: https://ambientweather.net/help/my-rechargeable-batteries-no-longer-work-which-batteries-are-recommended-for-my-weather-station/ Clean any corrosion around and on the battery terminals. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please visit: www.AmbienetWeather.com/rma.html If out of warranty, a…

How do I Keep the Back Light On?

The WS-5300 weather station series back light is temporary and will not stay on permanently. This is because it would drain the batteries too quickly.